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Aqueduct Design and Advertising agency

5 May 2012

Manchester City wins Sports Website of the Year

Posted by Aqueduct

The Manchester City website we built and continue to support and evolve was awarded top sports website at the prestigious 2012 Sport Industry Awards.

The original website was designed and built in conjunction with our friends at Poke in 2009. Aqueduct has continued to work with the club to enhance the site over the last three years - including mobile, international, transactional and content additions.

Judges placed mcfc.co.uk ahead of the other shortlisted finalists The Guardian, Teamer, and Talksport.

The Sports Industry top prize is the latest award for Manchester City's website following on from the two Lovies – one for best sports website and one for best news app (also designed and developed by Aqueduct) – won earlier this year.

Read more about what Manchester City have said about the award on their website.

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20 Mar 2012

SxSW interactive – End of the Big Idea era?

Posted by Aqueduct

This year’s SxSW interactive festival was bigger than ever - over 10,000 delegates, with up to 10% of that figure from the UK and there was definitely a buzz in Austin. But, where were the really BIG ideas at the event that previously catapulted Twitter and Foursquare to prominence? 

It could be that the well is simply dry – that the big ideas have been had, and we’re entering a new era where the thousands of 'engineers' will take over from tens of 'inventors' and will set themselves to the painstaking task of improving, pixel by pixel, what we already have.

It is important to note at this point that world changing new ideas are not the only point of SxSWi. In the gigantic programme there is a lot about content... a lot about ‘social for good/social for change’ (boosted by the eerily apposite timing of Kony2012); there was Al Gore’s and Sean Parker’s sell-out presentation… and a lot of highly detailed sessions around niche skills and interest areas, such as ‘digital health’, ‘technology and fashion’ ‘financing’ and so on.  

But, what of 'new'? What about the headline making ability of this greatest show on earth? 

Not for the want of wanting

Sxsw_queue

Photo by matt-lucht.

From lunchtime on Friday, the opening day of the interactive stream, Austin caught a fever. With the nightmare of a half-a-mile registration queue done, the first keynotes, panels and workshops could be attended.  Expectations soared as it dawned on everyone that "we’re here!"… here where it happens, here where ideas that were incubating suddenly explode into the mainstream and make rock-stars of their founders - like they did for Biz Stone and Sean Parker (who, incidentally, both appeared here later in the week). It’s excitement central.

FOMA, TTSE and a secret shared

Of course, there’s a massive collective interest in this festival being “amazing” once more. After all, someone’s paid a fair whack for each attendee and it’s better for everyone involved if that wasn’t a Texas turkey of a decision.  A frenzied day of FOMA (fear of missing out) and TTSE (trying to see everything) ensues. All the coffee bar chat was “cool this” and “awesome that” but, by the end of day two, a tentative, “I’ve been a bit disappointed with the panels” and “haven’t seen anything really, you know, new” was met with agreement and not derision. 

JeremyJet is near you

Banjo_alert

Of course, there are themes and movements but it’s debatable how really new they are.  There’s ‘location driven social amalgamation’ – the Banjo and Sonar genus of app-brands that promise to tell you who else is in the bar that likes restoring camper vans (or whatever your sugar is). Is that really new? Certainly, you’ve got to be an evangelist to say it works now, there simply isn’t the critical mass of users behaving similarly and the burden of set-up is pretty high - log in with Twitter, Facebook, Google and the others when you’re ready. 

Careful you don’t miss the show tweeting about it…

Then there’s the GetGlue and GroupMe set, building intimate second screen communities around traditional entertainment products, but weren’t they all here last year? Certainly they’ve gained some users and some investment from the big entertainment providers like Showtime and MTV.  The panel I saw never talked about the future and only really discussed how they had got to where they were, with GetGlue’s marketing director barely able to offer anything other than “so we did this really cool badge thing”.  It then hilariously descended into a stand-off between the audience and the panel when the latter steadfastly refused to offer any metrics at all from their ventures despite repeated requests from the floor – not a user number, not a budget, not a growth %... nada, niente, squiddly dit.

Can Datatainment break new ground?

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All this meant that the session Aqueduct was involved in featured rather higher up the scale of innovation than we had imagined (vested interest declared obviously).  UK Digital Person of the Year 2012 (at the Dadi’s), Richard Ayers, sometime playmaker for Manchester City FC, presented a session about what he calls ‘datatainment’ – the not yet conquered art of turning sports stats (think Opta) into entertainment.  Though it was 9am on a horrifically wet Saturday morning, there was standing room only for a presentation that built the case for doing to possession statistics what TopGear has done for televised MOT’s! I’m pleased to say there were positive murmurs when the creative prototypes were shown. Even this can be seen as an enhancement - a step change to those geeky sports sites (EPL Index, ESPN Gamecast etc) that currently only appeal to the most obsessive anoraks. 

Bring on the enhancers

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So if there were themes in the NPD vein, they were largely about ideas that need to get better to get massive: Like amalgamating the many different social platforms so users have real-time contextuality to the communities they belong to for instance. Or developing self-organised second screen communities that are ‘mass’ but ‘micro’, or getting Opta stats to make housewives laugh.

It struck me that at some point long ago, a now forgotten Egyptian has the idea to create the mother of all burial monuments by stacking several Mastaba on top of another.  In Saqqara they produced a prototype that was refined with the employ of hundreds of architects and millions of labourers to create monuments that would really blow your Pharaoh’s socks off.  It took centuries of small advances in technique and a lot of tenacity, but didn’t require grand conceptual radicalism.

And so it goes (as Kurt Vonnegut would say). Making things better is the new inventing things and now that there are tens of hundreds of thousands of hipster geeks to work in the digital quarry, we can set about the painstaking job of building, pixel-by-pixel a better, more usable, more relevant, more blow-your-socks-off digital future.  It’s a very big task, but, as anyone who was in Ray Kurzweil and Lev Grossman’s amazing and packed out keynote (Expanding our Intelligence) will tell you, there is the will... and there is the most important tool-set of all - our motivated, networked intelligence. 

Let’s roll.

 

 

13 Mar 2012

Digital Trendspot mobile and tablet site

Posted by Aqueduct

Aqueduct have designed and developed a live event day mobile site for Digital Trendspot UK 2012 this Thursday 15th March 2012. The innovative site is built on Sitecore CMS with an HTML5 responsive design optimised for all mobile platforms and tablets, but accessible to any device.

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The site features all the event information you'll need, personalised agendas, Twitter integration, location awareness (so you can find the venue!) and time awareness (so you can keep an eye on what's happening now and coming up next throughout the day). 

Visit the site, on any device, at: http://trendspot.sitecore.net/.

 

12 Mar 2012

Lessons from Sport – engaging fans, members and closed audiences

Posted by Aqueduct

Aqueduct are presenting at Sitecore's Digital Trendspot 2012 UK this Thursday (15th March) in a session about what every organisation can learn from innovative use of digital by sporting brands.

The emergence of highly effective digital strategies to engage ‘fans’ in sport, carries with it lessons and examples for all organisations in how to develop more compelling relationships with audiences. 

Covering personalisation, single user view, incentive and reward, UGC support the presentation draws on actual case studies including Manchester City FC, The RFU, The FA and NextGen Series to highlight not only the latest technologies but also the organisational culture required to make audience engagement a win/win exercise for organisation and audience.

What attendees will learn:

  • How to get relevant with individuals whatever the channel, time or location
  • Being open, transparent and adaptive
  • Encouraging two-way conversations about everything
  • Involving friends and peers in conversations
  • Listening to fan interactions, learning from them and rewarding influencers
  • Giving sponsors, partners and advertisers a ‘front row seat’ to connect
  • Presenting data to fans visually in exciting and entertaining ways

To find out more about the event, visit the Digital Trendspot 2012 UK site, or on the Aqueduct designed mobile and tablet site Trendspot Live (more on that in an upcoming post!). 

9 Mar 2012

Entertainment brands as partners

Posted by Aqueduct

With the digital revolution, sponsors are increasingly able to tie-in with entertainment brands across different media delivering more value to brand owners. It promises to help sponsors achieve both brand and sales effects. Julian Saunders and Jon Reay from Aqueduct explain in an article published in Market Leader's Q2 2012 issue. Read the article in full below.

(download)

 

Unedited Version reproduced with permission of Market Leader, the strategic marketing journal for business leaders. To subscribe visit www.warc.com/bookstore © Copyright Warc and The Marketing Society.

7 Mar 2012

Aqueduct at SXSW

Posted by Aqueduct

Between March 8th and 15th 2012, Aqueduct will be in attendance at the largest gathering of digital folk on the planet as 30,000 people descend on Austin, Texas for South By Southwest (SXSW). Rob Oubridge, Aqueduct's founding MD and Simon Nixon, Client Partner, will be accompanying our client Manchester City FC as their lead Digital Agency in a presentation of work that has gone into producing ground-breaking sports apps.

Together, we have conceived applications that make data entertaining. This is no easy task and to-date has been largely unsolved by some of the biggest organisations in the sporting world. If apps like this have ever succeeded, it is because they appeal only to hard-core fans. Our aim is to make this experience fun for all sports fans, whoever they are.

In Austin, Richard Ayers, the Digital Playmaker for MCFC will be presenting our joint vision. He’ll explain where his thought process began and where he sought our input to bring that vision to life.

Rob and Simon will be delighted to speak to you. You’ll find them on the front row for Richard’s Keynote on Saturday 10th March at the Driskill Hotel (604 Brazos Street) at 9.30am.

Visit the SXSW website for more details.

 

20 Feb 2012

Umbraco hack night

Posted by Aqueduct

We are rather excited at Aqueduct, about the latest release of Umbraco. We think it has massive potential to gain a lot of traction with customers who would have traditionally gone down the route of using a more expensive proprietary product.

So much so, that we are hosting a Umbraco hack night in London this Friday (24th Feb 2012). The idea behind it is to help the community learn more about how flexible Umbraco is and hopefully get more people interested and contributing to it.

So, what happens at the hack night? Well, anything really. We provide the food, beer and space. You bring your creativity. And your laptop. 

We have ideas of what we could potentially build, but there are no limits. All I will say, is we have purchased some netduino kit, remote control helicopters and some soldering irons. I quite fancy getting Umbraco to control those helicopters.

So, do you have a better offer than free food, free beer and Geeking out with Umbraco and electronics? I highly doubt it! Hope to see as many of you as possible here on Friday night, it should be great. 

Sign up for the hack night

 

 

17 Feb 2012

What's Appening Next

Posted by Aqueduct

Post by Stephen Zsolnai, Front End Developer at Aqueduct

On 9 February 2012 I attended the What's Appening Next conference hosted by Ciklum. There were a number of talks regarding the future of mobile and application development, current trends and statistics by a group of top individuals from the industry. I have grouped some of the points from the afternoon together in this article.

The Speakers

  • Rashad Sharif - Senior Analyst, Google
  • Naji El-Arifi - Product Manager, Somo
  • Tim Closs - CTO, Marmalade

Rashad Sharif - Senior Analyst at Google

Some great statistics from Google's search analyst

  • Google will be pushing their own voice integration technology in the coming months.
  • 1.2 billion people currently use the mobile web.
  • A quarter of all time spend online is via mobile.
  • 10 - 20 times growth on mobile and tablet queries compared to desktop. 192% year on year growth for mobile queries via Google.
  • Retail growth through mobile 8% up to 18% 2011.
  • Ebay make a sale on mobile every second.
  • The growth of Ebay mirrors that of mobile usage:
    • 2010 - $2 billion
    • 2010 - $5 billion
    • 2010 - $8 billion (projected)
  • How many of you got a mobile or tablet for Christmas? In the week following Christmas in 2011 there were 11% more queries on mobile, 23% more on tab.
  • Tesco engaged users in South Korea via mobile with a series of posters in subways detailing images of everyday items. The idea was for passengers to shop by scanning the imagery with their mobiles whilst waiting for their train. They would then recieve a delivery of the items at home.
  • 40% of searches on mobile have a local intent.
  • Over half of UK people use mobile while watching television

What can your business do to take advantage of these trends?

  • Develop an integrated mobile strategy
  • Build your mobile destinations to target your audience. Website? Native Application?
  • Take advantage of the immediate nature of mobile users. Shorter path. They want it now.
  • Connect and engage with mobile users (tescos example in South Korea)

Naji El-Arifi - Product Manager at Somo

Somo specialise in Augmented Reality applications and are at the cutting of their field with clients including Dominoes, Samsung and Audi

Some other leading AR companies:

  • Kudan - Image based recognition and now with 3d technology.
  • Qualcomm - upload images to their site and they will tell you if it can be a trigger.
  • Layar - They are now looking to keep all assets on their servers and not the device. This will make for lighter apps.
  • String
  • Obvious Engine

Examples:

What's coming up?

  • Increase in rendering quality.
  • Interactive brochures without triggers.

When to use AR?

  • Drive user engagement. Have a reason for someone to use it.
  • Inform the user.
  • Rich interactivity. Make posters more interesting, video tracking.
  • Brand differentiation. Be different from others.
  • Drive core business metrics. Call to actions and requests.

Tim Closs - CTO Marmalade

Marmalade provide tools for cross platform mobile application development. They provide:

  • Tools for apps, phones and smart tv.
  • Marmalade SDK is a cross platform tool for apps.
  • There are two ways to use it. Natively with c/++ or with web applications.
  • They will be providing flash UI for mobile through third party platform integration.
  • Web marmalade will be released at the end of march and will integrates phone gap into their current platform bridging gap between devices to bring more advanced JavaScript and 3d options to the table.
  • Single code base for apps and games.
  • They are working together with Ciklum and outsourcing to the Ukrain.
  • They built a great app around the book Harold and the Purple Crayon which won the award for the best interactive iPad book.

Questions:

What differentiates apps? Is there now too much clutter with apps in stores?

  • Apple have changed their application process. They have stopped accepting certain apps if there is saturation.
  • Ensure you have good content, good strategy. People will find and share.
  • Same as music and books. Quality will win through.

How do you advise brands? Pure reach? Branding? All platforms?

  • Who do you want to reach? Target the correct devices.
  • Web is to be discovered, apps are to nurture.
  • What has the company done before? Build upon it. What do you want to achieve?
  • It's more about the business and user needs rather than pushing a certain technology or specific device.

HTML5 or native?

  • HTML5 may not catch up to the performance of native apps as there is so much competition between vendors.
  • HTML5 has the advantage of good reach but has a way to go.

Paid vs free?

  • It won't be the business model that makes you money. It will be the quality of the app.
  • For free apps you can't always use just one provider and you need to employ mediation.
  • The app is an extension of your business. If it improves your brand, you will make money.
  • If it's something unique, then sell it.

Who is a challenge to Android or Apple?

  • Windows should be successful due to their partnership with Nokia
  • Windows 8 looks strong.
  • Developers are excited about windows 8.
  • There will always be new operating systems.
  • Microsoft may not be as engaging as the top two for a while though.
16 Dec 2011

The Cookie Law and what you should do about it

Posted by gbuatmenard

What is The Cookie Law?

As an addition to the marketing opt-in law The Cookie Law states that website owners should request user consent before setting cookies on their machines. 

Not all cookies are affected, cookies necessary to the good working of your website are not e.g. cookies used to remember a user shopping basket or session cookies containing vital information to provide a requested service e.g. remembering a user location for a property search.  

All other cookies are affected including third party cookie such as analytics, campaign tracking, advertising cookies etc

 

How to comply with The Cookie Law

You need to assess the cookies used on your website and sort them between essential and non essential cookies. If you have non essential cookies (very likely) you then need to define a user consent strategy with your user experience, designers and developers or your agency. There are many ways to implement obtrusive and non obtrusive cookie consent devices. 

The ICO website (http://www.ico.gov.uk/), the body charged with enforcing the cookie law has implemented cookie user consent on their site. 

 

Are you at risk of being fined?

Although the European cookie law is already in place and active is it not yet enforced but will be by end of March next year so you need to plan your website changes now. Fines can be heavy but are unlikely to be handed out if you have started the process of implementing user consent for cookies on your website by May 2012. 

The cookie law is not an option so you'd better start tackling it now. 

 

If you have any questions about the cookie law or wish to discuss its implementation with us please contact rob@aqueduct.co.uk

 

14 Dec 2011

Branches and Trunks

Posted by gbuatmenard

Some of our clients find it difficult to understand why it can be tough to run multiple projects on one code base and that we can spend some time 'merging'. 

At Aqueduct we branch aggressively, we follow the 'no junk in the trunk' rule and create branches for every project or new feature. This allows us to support the current live code bases (trunk) whilst safely developing other features or projects (branches). 

However this can comes at a price, too many branches or very lengthy projects and we end up with merging headaches. 

Indeed before we can do a release we need to merge the branch code back in the trunk, there will be conflicts, and there will be more the longer it took for the branch to get developed and signed off. 

To save time and money we do two things:

  • We limit the number of branches for a code base to 2, add the trunk and that makes a maximum of 3 code bases to manage
  • We only branch and develop once every user story is signed off and the project scheduled to reduce the time the branch lives and therefore the number of potential merging conflicts 

There are many other ways to manage source control (Facebook and twitter are notorious for not using any branching) but in our agency we deal with many projects, different environments and code bases and we find that 'no junk in the trunk' works well and limits human errors and bugs.